Payroll Documents, Software, Stationery & Training
Please Note: We rarely get asked anything new, so please check out our FAQ page. In the unlikely event we have not already answered your question please feel free to get in touch. We usually respond to email queries within ten minutes during office hours.
OSCP Online Store
Newgate St, Morpeth,
Northumberland, NE61 7ST
Office Hours: Mon - Friday, 8.30 - 16.30
(If any of the team are working late or weekends we usually process orders and email copies as they come in)
Can I Place my Order by Phone? - No. To ensure accuracy in the data we need you to enter on our form which prevents spelling mistakes or data entry errors at our end. We also do not accept payment over the phone. To ensure your card details are secure we use PayPal for Card Processing.
What Will my Payslip Look Like? - We use laser stationary in Prime, Std, Plus or Security Formats.
You can view them on our styles page.
It's Been an Hour and I have Not Received the Scanned Copies? - We say 'usually about an hour' so I'm sure you will receive by email soon. Check your junk filter as they could already be there. Also we stress 'during working hours' which are Mon to Friday, 8.30 - 4.30pm.
Will my Payslip or P60 say it's a Replacement? - No your documents will not say it's a replacement unless you specifically request us to add that to your forms.
When will my Order be Delivered? - All orders received before 3pm are shipped the same day first class, and most orders reach the destination the following day. However, at busy times of year (Xmas) this can take a little longer.
Can you Email my Order? - Yes if you need a copy urgently we can email a copy although if you need these for proof of income most organisations require the original copy and not a scan.
Can you Post to me Outside the UK? - Yes we can send to any location although we can't guarantee when it will arrive. We regularly post to Spain, France, Australia and USA which take about 3-5 days to arrive.
Where can I Find my PAYE Reference? - You can find this from your employer or from last P60 ( If it is Same Employer). The first part of the reference is three digits and this is the tax office number , eg 123. The second part of the reference comes after the forward slash and is tax office employer reference, eg A246
How Can I Pay? - Our preferred method (and the quickest) is by credit card but you can also pay for your items off line by making a payment to our bank account. We won't actually start your pay calculations until we receive cleared payment notification so naturally your items take longer. To make an offline payment, process your order through our store and select 'Offline Payment' as your payment method. The amount you will need to pay will be detailed on your receipt.
I don't know my Tax Code? - Your Tax Code will be printed on any payslips or the P60 you've received from your employer. If you do not have payslips you can usually work out what your Tax Code should be. Read our Tax Code Guide for more information.
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